Career Opportunity

Team Leader Mobile Health Access Point (MhAP) Program


Reference: 4987949

  • Part-time, Fixed term Position (30.4 hours per week until 30th June 2021)
  • Based in Footscray
  • Make a difference in the lives of others!

What We Offer

You will be joining a dedicated and caring team of professionals, you will also enjoy:

  • The opportunity to join one of Melbourne's most respected non-profit organisations
  • Role diversity and internal career progression opportunities
  • Keep your work-life balance in check with the flexibility of part-time hours
  • Generous salary packaging options, which will significantly increase the value of take-home pay

About the program

The Mobile health Access Point (MhAP) Program is an assertive outreach mobile health service which is funded by the North-Western Primary Health Network and delivered in partnership with Youth Support & Advocacy Service (YSAS).

The program offers a ‘soft entry point' into primary health care services for young people with health concerns by engaging them in locations in the Western Metropolitan Region of Melbourne where they are known to frequent. The health care model of this program is based on evidence-based principles of harm minimisation, client-centred care, brief intervention, care coordination, and cultural safety.

About the role

The role of MhAP Team Leader is to provide day to day operational and clinical leadership for the MhAP program. They are responsible for developing and fostering a cohesive, supportive and positive working experience for all staff members and for promoting safe and effective interactions with young people who are experiencing social and health-related challenges.

The role will also be responsible for ensuring the program meets organisational and contractual obligations as well as driving continuous quality improvements and evaluative processes. The Team Leader will report to the Program Manager AOD Treatment Services and will lead a team of three staff members from cohealth and YSAS.

Your daily duties will be diverse, however, will include:

  • Provide professional leadership and assistance to program staff members
  • Identify and implement solutions to any issues relating to the mobile nature of the program
  • Participate in strategic planning and development activities relating to the program
  • Make clear and timely assessments of any risk being carried by the program or the team and respond through appropriate risk management channels
  • Provide regular and effective supervision for staff
  • Encourage and facilitate professional development opportunities for staff
  • Defuse difficult situations and seek assistance with critical incidents
  • Facilitate team meetings and any other routine activities required to operate the program
  • Provide culturally appropriate engagement, assessment, intervention and support services for young people accessing the MhAP program
  • Facilitate a range of responses to meet the needs of the clients, including brief interventions, primary health support, AOD / mental health support, and referrals to a range of youth and mainstream services
  • Advocate on behalf of young people as required
  • Work within a harm minimisation framework and provide clients with support to make informed decisions
  • Develop strategies and interventions that connect and engage young people with their local communities and relevant support networks
  • Implement health promotion activities in conjunction with other MhAP staff and in consultation with service users and local stakeholders

About you:

  • Relevant tertiary qualifications in AOD, Youth Work, Community Service, Mental Health, Social Work or other relevant health qualifications
  • Minimum of two years of professional experience in a similar position
  • A team player who is able to lead as well as work in a collaborative way
  • Remain calm in challenging situations and work with young people who may present in an intoxicated state or with mental health concerns
  • Good judgement, sensitivity, and diplomacy: ability to think on feet and act proactively
  • Establishes respectful professional relationships that have clear boundaries with consumers, staff and partner organisations
  • Capacity and willingness to work flexible hours, including evening work
  • Current Victorian Light Rigid drivers' licence or a willingness to gain this licence
  • Experience leading a team to provide a high-quality service in an outreach setting
  • Experience working with young people with complex needs in an outreach setting
  • Demonstrated understanding of adolescent development and the key issues facing young people, including those from CALD communities
  • Demonstrated understanding of the Child Safe Standards and how this informs practice
  • Demonstrated experience responding to crises and accessing other support services, especially when a young person's safety is of concern
  • Proven ability to oversee staffing, budgeting, data collection, and reporting practices
  • Demonstrated experience collaborating with other service providers (incl youth justice, police, child protection, AOD, mental health, out of home care providers) and community

If you have the passion, dedication and drive to make a difference in achieving high-quality care with demonstrated success in working with clients then capitalise on this great opportunity, apply today!

Additional information can be obtained from the attached position description.

Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

Who is cohealth?

We believe in developing our people, to assist in driving continuous improvement within the organisation. At the same time, we're dedicated to creating a working culture where staff members can flourish. We work hard to ensure that all our positions are challenging and rewarding, where you can utilise and further develop your skills to truly make a difference.

For more information about cohealth and the services provided, please visit our website:

People accepting employment with cohealth are unable to access our services, some exemptions may apply.

The successful candidate will be subject to the relevant pre-employment checks for appointment to positions (including provision of a valid Working with Children Check clearance number and criminal record history check)

Applications Close: 26 Jan 2020