• Full-Time, Ongoing, with the possibility of Part-Time
• Based in Malmsbury
• Work for a multi-award-winning iconic community health organisation
• Generous salary packaging options to reduce your cohealth taxable income

So why cohealth?
cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. Named Premier's Health Service of the Year (Primary) and the Supporting LGBTIQ+ Health Service at the Victorian Public Healthcare Awards, cohealth's 1000 staff demonstrate courage, leadership, innovation, and agility in their commitment to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural and linguistic backgrounds, faiths, and abilities.

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging. Our aim is for everyone to thrive in their role. Please click here to find out more.

About the role
Malmsbury Youth Justice Precinct is a youth custodial facility that accommodates young people. At Malmsbury, cohealth aims to deliver an efficient service within the custodial environment to young people.

The Client Services Officer (CSO) is the first point of contact to people accessing support and will provide various administrative and clerical functions.

Please refer to the Position Description for more information.

Your duties include:

• Promptly respond to enquiries from young people, Youth Justice staff and cohealth staff whether face to face or by telephone
• Receive and account for all young people who present to the precinct,
• Open and close premises at the start and end of each day
• Undertake the general upkeep of the facility including stationery ordering and restocking

What cohealth offers:

• Exciting Parental leave benefits
  • cohealth offers primary carers 14 weeks paid parental leave upon completion of only 6 months of continuous service
  • Eligible co-workers will continue to receive superannuation on unpaid parental leave as well
• Salary packaging to suit you - tax free amount of up to $15,900 p.a (mortgage, rent, or credit cards) and a further $2,650 p.a (meal, entertainment expenses and holiday accommodation) alongside generous reward programs from our salary packaging providers. Find out more on salary packaging here: https://www.ato.gov.au/Individuals/Jobs-and-employment-types/Working-as-an-employee/Salary-sacrificing-for-employees/
• Novated Leasing available
• A significantly discounted fitness membership with unlimited access to over 290 facilities for you and your family. To find out more click here
• Counselling services for you and your immediate family through our EAP-Access provider, and mindfulness, resilience, and wellbeing programs
• We offer inclusion, equality, and opportunity in a workplace where making a difference counts (based on our guiding principles and values)

Our ideal candidate:

• Experienced medical receptionist / medical terminology proficient or similar qualification
• Basic understanding of accounting systems and procedures and demonstrated experience with standard computer software applications
• Experience with face-to-face customer service
• Strong belief and personal alignment in cohealth Values and Mission

Application Process

To download the PD, and to apply for this job go to: https://cohealthcareers.org.au/Current-Jobs & enter ref code: 6854048.

Applications close 04 February 2026 at 10pm

We will be conducting interviews for this role as applications are received.

If you have any questions regarding this role, please contact Sally Wilcox on Sally.Wilcox@cohealth.org.au

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC), a Working With Children Check (WWCC), complete a Pre-Employment Declaration Form, evidence of legal rights to work in Australia, and evidence of vaccination.

Successful applicants will be required to provide evidence of immunisation assessment including Influenza within 12 weeks of commencement [B]. This is in accordance with the Victorian Minister of Health Mandatory Vaccination Orders and legislated requirement for influenza vaccination.