Client Services Officer - COVID Response

Footscray, Australia

Reference: 5784335

  • Join our diverse workforce and enjoy our inclusive workplace culture; Australian Workplace Equality Index (LGBTIQA+ inclusive employer) Bronze Award 2021
  • Contribute to a shared goal of health and social equity
  • Thrive through a culture of professional growth, workplace flexibility and staff health & wellbeing initiatives, flexible roster and hours to provide a work life balance

Why chose us

cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. We are committed to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural backgrounds, faiths and abilities.

Working at cohealth

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging.

Our aim is for everyone to thrive in their roles. That's why we're committed to enabling staff's full participation through promoting

About the role

The Client Service Officer is the first point of contact for clients who access care at cohealth. The CSO addresses all enquiries, in person or by telephone and provides practical and administrative/clerical support to the COVID Response team.

The Client Service Officer is a generalist role, responsible for client reception and waiting areas, registration, arranging client appointments, data entry and all other associated functions as directed by the Team Leader/Line Manager.

Our ideal candidate will have:

  • Experience in a client facing role
  • Experience working with people with disabilities and people from culturally and linguistically diverse backgrounds
  • Enjoys working within a dynamic, fast paced team environment
  • Basic understanding of accounting systems and procedures such as accounts payable and receivable, petty cash management, ordering equipment, invoicing and Medicare payment systems
  • Demonstrated experience and skills with standard computer software applications including Microsoft Outlook (medium-intermediate proficiency) Microsoft Word & Excel (basic-intermediate proficiency), and patient/ client management systems
  • Current WWCC Check - essential

Application process

Click on apply now to be directed to cohealth's careers page. You will be asked to upload your resume (CV) and answer four questions. Please note a cover letter is not required.

Please see the Position Description for all details.


Applications Close: 04 Feb 2022